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Terms and Conditions

Welcome to Cresolz ("we," "our," "us"). By accessing or using our website (https://cresolz.com), services, or products, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By using our website or services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. Cresolz reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website or services constitutes acceptance of such changes.

2. Services Offered

Cresolz provides the following services:

  • Graphic Design

  • Video Editing

  • eLearning Development (including SCORM-compliant modules)

Specific service agreements may be subject to additional terms that will be shared separately at the time of engagement.

3. Use of Services

  • You agree to use our services and website for lawful purposes only.

  • Unauthorized use of our website or services, including hacking, data mining, or any attempt to disrupt our operations, is strictly prohibited.

  • You must not use our content, designs, or modules for any purposes outside the agreed-upon scope without written permission.

4. Intellectual Property

  • All content, designs, videos, and modules created by Cresolz remain our intellectual property until payment is made in full.

  • Unauthorized reproduction, distribution, or modification of our content is prohibited.

  • Clients retain ownership of any intellectual property provided to us for service fulfillment.

5. Payments and Refunds

  • Payments are to be made as per the agreed-upon payment schedule in the service agreement.

  • Refunds are not provided for completed services unless explicitly stated in the agreement or required by applicable law.

  • In the case of cancellations, any deposits or upfront payments may be non-refundable.

6. Delivery and Revisions

  • Delivery timelines will be specified in the service agreement. Delays caused by the client (e.g., delayed feedback) may affect the timeline.

  • Revisions are provided as per the agreed-upon terms. Additional revisions may incur extra charges.

7. Confidentiality

Cresolz is committed to maintaining the confidentiality of all client-provided materials and information. We will not share or disclose your information to third parties without your consent, except as required by law.

8. Limitation of Liability

  • Cresolz is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

  • Our maximum liability for any claim will not exceed the total fees paid for the specific service in question.

9. Third-Party Tools and Platforms

Our services may involve the use of third-party tools or platforms (e.g., Adobe, Canva, Articulate Storyline). We are not responsible for the terms, conditions, or performance of these tools/platforms.

10. Termination of Services

Cresolz reserves the right to terminate or suspend services at any time, without prior notice, if there is a breach of these Terms or any other agreement.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

12. Contact Information

For questions or concerns regarding these Terms, please contact us at:
Email: ask@cresolz.com

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